If you’ve sent or are expecting a package through LBC Express, one of the leading courier and logistics companies in the Philippines, you can easily track your shipment with their Track and Trace feature. This service allows you to monitor the status of your package in real time, providing updates on its location and delivery status. Here’s a detailed guide on how to use the Track and Trace tool on LBC Express.

What is Track and Trace?

Track and Trace is an online service offered by LBC Express that lets you track the progress of your shipment, from the moment it leaves the sender to its final delivery destination. By using the tracking number provided when you send a package or when it’s shipped to you, you can stay updated on your package’s journey.

Benefits of Using Track and Trace:

• Real-time Updates: Receive up-to-the-minute information on your shipment’s status, including its current location and expected delivery time.
• Convenience: Track your package from anywhere, anytime, using your mobile phone or computer.
• Peace of Mind: Stay informed about your shipment’s progress, so you don’t have to worry about missing deliveries or lost packages.

How to Use LBC Express Track and Trace

Using the Track and Trace feature on the LBC Express website is simple. Follow these easy steps to check your shipment status:

1. Get Your Tracking Number

When you send a package via LBC Express, you’ll be provided with a unique tracking number. This number is essential for using the Track and Trace feature. You should have received it either on a receipt, an email confirmation, or a shipping label.

2. Visit the LBC Express Website

Go to the official LBC Express website at www.lbcexpress.com.

3. Locate the Track and Trace Section

Once you’re on the homepage, look for the Track and Trace option. It is typically found in the main menu or as a prominent button on the homepage.

4. Enter the Tracking Number

In the Track and Trace section, you’ll see a field where you can enter your tracking number. Type your number carefully, making sure there are no typos.

5. Click on Track

After entering the tracking number, click on the Track button. This will redirect you to the page with all the relevant updates on your shipment’s status.

6. Review the Tracking Information

The website will display details of your shipment’s journey, including its current location, transit history, and expected delivery date. You’ll also see whether the package is in transit, awaiting pickup, or has been delivered.

7. Stay Updated

You can revisit the Track and Trace page to get the latest updates, or you can sign up for notifications (if available) to get email or SMS alerts on your package’s progress.

What Information Can You Find Using Track and Trace?

The Track and Trace tool provides several details about your shipment, including:

• Shipment Status: Whether the package is in transit, awaiting delivery, or has already been delivered.
• Location Updates: Information on where the package currently is, whether it’s at an LBC facility or on its way to the delivery address.
• Estimated Delivery Time: An estimated date and time for when your package will be delivered, based on its current location and transit progress.
• Package History: A detailed history of where the package has been, including all locations it has passed through during its journey.

What to Do If You Can’t Find Your Package?

If the Track and Trace tool isn’t showing any information or your package seems to be stuck at a certain point, don’t panic. Here’s what you can do:

1. Verify the Tracking Number

Double-check the tracking number you entered. Make sure there are no spaces or errors. If you’re still having trouble, ensure that you’re using the correct tracking number, as some packages may have different tracking numbers for each leg of their journey.

2. Contact LBC Customer Service

If you’ve confirmed that the tracking number is correct but you’re still unable to track your shipment or need more detailed information, you can reach out to LBC Express customer service. They can assist with tracking inquiries and provide more specific details about your shipment’s status.

3. Wait for Updates

Sometimes, there may be a delay in updating the tracking status, especially if the package is moving through a busy or remote area. Be patient, as updates can take a little time to appear.

Conclusion

LBC Express Track and Trace is an incredibly useful tool that allows you to keep tabs on your shipments, ensuring you stay informed every step of the way. Whether you’re sending a package or waiting for a delivery, this tool helps provide peace of mind and ensures that you know exactly when to expect your items.

With just a tracking number, the Track and Trace service provides real-time updates, allowing you to monitor your shipment easily from anywhere. If you ever encounter any issues, LBC Express customer service is ready to assist and help you resolve any tracking concerns.