Yes, Pep Boys typically charges for diagnostic services, especially when it involves in-depth testing or the use of advanced equipment to pinpoint an issue.
Types of Diagnostic Services and What They May Cost
✅ Basic Code Reading (OBD-II Scan)
- Often free or low-cost, especially if you’re a customer having other work done.
- This scan pulls trouble codes from the car’s computer (like check engine lights).
- It does not include detailed troubleshooting or pinpointing the root cause.
⚙️ Advanced Diagnostics
- If your issue requires a technician to test electrical components, sensors, wiring, or engine systems, then Pep Boys will typically charge a diagnostic fee.
- These fees usually range from $89 to $150+, depending on the complexity of the problem and vehicle type.
- The fee might be credited toward the repair cost if you approve the recommended work.
What to Expect With a Paid Diagnostic
- Detailed inspection and testing of affected systems
- Professional interpretation of OBD-II codes
- Identification of the exact cause of a warning light or performance issue
- A written estimate for repairs
Final Thoughts
Yes, Pep Boys does charge for diagnostics when in-depth testing is needed, but may offer basic code scans for free. If you’re experiencing a check engine light or unusual behavior, it’s always a good idea to ask upfront whether a diagnostic fee applies and if it’s refundable with repairs.
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